ATM to operate for a year after bank branch closes
August 8, 2018
TAVERNIER — When Bank of America’s branch in Tavernier closes its doors Aug. 28, the automated teller machine will remain on duty.
“The existing walk-up ATM will remain in place until the summer of 2019” when the lease on the building at mile marker 92.2 runs out, said Matthew Daily, a Bank of America spokesman.
Bank of America, ranked among the largest banks in the country, is seeking a long-term spot for one of its ATMs somewhere in the 50-mile distance between branches in Marathon and Key Largo, Daily said.
“We are looking at a couple of possibilities,” he said. “If we do find one before the lease expires, we could move then. If not, this one will still be there through summer 2019.”
Increasing use of online and mobile banking services by Bank of America customers was among reasons for reducing the number of staffed branches, Daily said.
“We have seen that while financial centers continue to be important for many clients, more and more clients have adopted online and mobile banking for the convenience they provide. Rather than come to deposit a check, they can do it by phone,” he said.
“Instead of visiting a financial center for routine transactional experiences, they can make less frequent but more substantial visits for things like loans or mortgages,” he said.
In the first quarter of 2018, Bank of America says about 33 million checks were deposited via phone by customers, about 24 percent of total deposits. Overall, 75 percent of check deposits were made at ATMs or by phone.
Information on shifting to mobile transactions is available online and through the Bank of America online app.
“Customers can always come into the financial centers to sit down with a staff member who can help them out and walk them through the process,” Daily said.
Bank of America expects to transfer its Tavernier employees to the Key Largo branch at mile marker 99.5.
Customers with safe-deposit boxes at the Tavernier branch need to remove their possessions before the Aug. 28 closing.